Customer Eccentricity - 1343 Words

The core idea is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources. A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste. To accomplish this, lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers. Eliminating waste along entire value streams, instead of at isolated†¦show more content†¦They therefore revisited Ford’s original thinking, and invented the Toyota Production System. This system in essence shifted the focus of the manufacturing engineer from individual machines and their utilization, to the flow of the product through the total process. Toyota concluded that by right-sizing machines for the actual volume needed, introducing self-monitoring machines to ensure quality, lining the machines up in process sequence, pioneering quick setups so each machine could make small volumes of many part numbers, and having each process step notify the previous step of its current needs for materials, it would be possible to obtain low cost, high variety, high quality, and very rapid throughput times to respond to changing customer desires. Also, information management could be made much simpler and more accurate. PRINCIPLES OF LEAN The five-step thought process for guiding the implementation of lean techniques is easy to remember, but not always easy to achieve: 1. Specify value from the standpoint of the end customer by product family. 2. Identify all the steps in the value stream for each product family, eliminating whenever possible those steps that do not create value. 3. Make the value-creating steps occur in tight sequence so the product will flow smoothly toward the customer. 4. As flow is introduced, let customers pull value from the next upstream activity. 5. AsShow MoreRelatedThe Success Of The Four Seasons Hotel1366 Words   |  6 Pagescommand this lead in the future; if it adheres to its fundamental operational goals. The hotel’s managerial strength has been anchored on its ability to build a suitable brand name and sustainability in delivering impeccable quality services to its customers. Unlike most hotels, four seasons has mainstreamed its managerial strength in creating culture within the company, which has consequently created a stronger brand name to the company and its products. The hotels brand is today recognized on the globalRead MoreOrganizational Analysis4673 Words   |  19 Pagesare four basis elements or categories in the analysis of the structure of an organization. They include: The firms vision and strategy (whether explicit or not) The flow of information and work (including all systems, from vendor relations to customer service and everything inbetween) The culture of the organization Its people (their selection, qualification, compensation, promotion, career pathing, their succession) We will touch on the important highlights of the first three categories. TheRead MoreAnita Roddick809 Words   |  4 Pagesintroductions * Championed causes she believed in like rainforest protection (Brazil), homeless boys’ job creation (India), GreenPeace, Friends of Earth etc. and used the Body Shop store premises to promote these causes among employees, franchisees and customers. 4. 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If a fashion isn’t take up and worn by everybody, it’s not fashion but an eccentricity, a fancy dress.† nbsp;nbsp;nbsp;nbsp;nbsp;After Chanel’s death in her apartment at the Ritz hotel in Paris in 1971, first her assistant designers, Gaston Berthelot and Ramon Esparza, and then her assistant Yvonne Dudel and Jean Cazaubon designedRead MoreAnnotated Bibliography On Sql Server1354 Words   |  6 Pagesdatabase reflecting session is synchronized, database reflecting gives a hot standby server that backings fast failover with no loss of information from conferred exchanges. Amid a run of the mill reflecting session, after a creation server falls flat, customer applications can recuperate rapidly by reconnecting to the standby server. 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These changes can create aincompatibility between demand and supply or affect theRead MoreAnalysis Of Mark Edmondson s I Resonated With Me947 Words   |  4 Pagesgiving his students the course evaluations. Some of the comments were,† I really liked the teacher†, or, â€Å"the class was interesting†. Not one student commented on the information they got in the class. He explains that the students have become like customers and the teachers are willing to do anything that meets their needs. This is consumerism. How do college campuses attract the richest, smartest, most athletic students? Campuses erect extravagant buildings with the most high-tech equipment to attractRead MoreAnalysis Of The BookPost Office, By Charles Bukowski1066 Words   |  5 Pagesnarration of working as a post carrier and clerk in Post Office are fascinating but can sometimes be as unchanging and a bit unexciting as mail sorting. Entering the world as a mail carrier through Bukowski†™s alter-ego, Henry Chinaski and uncover the eccentricity of his various routes, his fellow workers and the people he delivers to. Throughout the book Bukowski takes you through life of a postal employee, how he lives life and the women he meets. Therefore, cultural Studies will describe different human